Asgraf AboArafe
“Riyadh Air” revealed the signing of a strategic partnership with “Artifact”, the leading global consulting company in the field of data and transformation services towards artificial intelligence, with the aim of revolutionizing the aviation sector by adopting the latest artificial intelligence systems and applications.
This partnership will focus on building a platform for Riyadh Airways to analyze data and develop artificial intelligence-based solutions in all its operational and commercial operations, through the use of the latest cloud tools and artificial intelligence technologies.
Through these solutions based on artificial intelligence, Riyadh Air will be able to customize guest experiences and improve customer service through smart digital channels, and improve its air and ground operations alike through insights, forecasts and real-time data, as well as launching customized offers for the products that the carrier provides in its non-stop operations. Air and on board its flights, through highly efficient integrated sales channels.
Vice President of the Digital Services and Innovation Sector at Riyadh Air, Ib Dee, said: “Our partnership with Artifact reflects Riyadh Air’s commitment to adopting the latest digital technologies through which we aim to enhance the comprehensive experiences of our guests. Through this partnership, we complete our strategic cooperation with many pioneers.” “The aviation sector around the world, and through the integration of artificial intelligence systems, we aim to set new standards in the travel sector and provide personalized digital experiences for our guests, in preparation for the launch of our first commercial flights in 2025.”
Rahul Arya, CEO and Managing Partner of Artifact in the Middle East and North Africa, said: “Our partnership with Riyadh Air represents a milestone in our journey in which we have demonstrated a firm commitment to developing artificial intelligence solutions designed to meet the requirements of the aviation sector around the world, and by integrating the ambitious vision of Riyadh Air with “With our extensive experience in the fields of artificial intelligence and data, we are setting entirely new standards for innovation in the aviation sector.”
By launching its first commercial flights in the year 2025, Riyadh Air is preparing to revolutionize the world of aviation, air transport and travel experiences around the world, by adopting the latest modern technology in this field, as the aviation aims to draw new features for the aviation sector and connect the Kingdom to more… From 100 global destinations, which contributes to achieving the goals of the National Tourism Strategy and the National Aviation Strategy, which are to reach about 330 million travelers to the Kingdom annually by the year 2030.
